The Telephone Consumer Protection Act (TCPA) is a federal law that prohibits communications to consumers through the use of automatic telephone dialing systems or by artificial or prerecorded voice messages without consent. Although consumers receive these types of automated and pre-recorded calls on a routine basis, very few are aware that these types of communications are unlawful and even a smaller minority are actively enforcing their rights under the TCPA. Many consumers sincerely believe that these calls are simply a part of modern day life and there is nothing that can be done. However, the TCPA is both the shield and the sword against these unwanted and frustrating communications.
The TCPA prohibits the use of automatic telephone dialing systems to call wireless phones and to leave pre-recorded telemarketing messages on landlines without consent. Automatic telephone dialing system is defined as “equipment which has the capacity to store or produce telephone numbers to be called, using a random or sequential number generator; and to dial such numbers. The new rule clarifies this definition includes machines with a future capacity to dial randomly, sequentially and even from a list loaded into the dialer.
Even if a consumer provided consent to receive automated or prerecorded calls, the call must identify the caller and provide an easy option to opt-out of future communications from that entity.
Call the lawyers at Consumer Credit Protectors today at (312) 909-6089 for a free evaluation to see if you are entitled to receive just compensation.